ISO / IEC 20000 is the International Certification standard for organizations within the IT Service Management environment. It reflects the increasing desire to have a certification that moves beyond the individual employee and this title complements the EXIN and TüV SüD syllabus. The goal of th ... (read more)

 

Includes the Full text of the ISO / IEC 20000 Standard! ISO / IEC 20000 is the International Certification standard for organizations within the IT Service Management environment. It reflects the increasing desire to have a certification that moves beyond the individual employee and this title co ... (read more)

 

Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework which provides an effective solution for business information management. BiSL is a public domain standard which is consistent with IT ... (read more)

 

ASL, the Application Services Library, is a framework for application management within an organization. The importance of adopting a professional and mature approach to the implementation of application management is widely recognized in the marketplace. This is also the reason for the publicati ... (read more)

 

تطورت في السنوات الأخيرة إدارة خدمة تقنية المعلوم ... (read more)